Welcome to the Enchanted Creations FAQ page! We’ve compiled answers to some of the most common questions to help you have a seamless shopping experience. If you don’t see your question here, feel free to contact us—we’re happy to help!

General Questions

Q: What is Enchanted Creations?
A: Enchanted Creations is your destination for beautiful, high-quality press-on nails. We specialize in unique designs featuring glitter, shimmer, metallic finishes, gemstones, and more. We also offer customized sets tailored to your preferences.

Q: How do I place an order?
A: Simply browse our collection, add your favorite color to your cart, then go choose your nail size and shape, add that to your cart, and check out (don’t forget your extra enchantments). Be sure to include your nail sizes for a perfect fit!

Sizing & Fitting

Q: How do I find my nail sizes?
A: You can request our free sizing kit, which includes 12 nail sizes and a style card to record your measurements for both hands. Once you’ve sized your nails, save the card for future orders. There is also a guide to help if you don’t want to or can’t wait.

Q: What if my nails don’t fit?
A: If your nails don’t fit perfectly, please contact us. We’ll work with you to adjust your sizing or help with a custom order.

Product Information

Q: What’s included with each order?
A: Each order includes:

• One complimentary Mini Mani Kit (nail file, cuticle stick, alcohol prep pad, and glue).

• A beautiful set of press-on nails tailored to your chosen size and style.

Q: Can I customize my nails?
A: Absolutely! We offer custom nail sets. Just reach out with your design ideas, and we’ll bring your vision to life.

Application & Care

Q: How do I apply the press-on nails?
A: Follow these simple steps:

1. Use the Mini Mani Kit to prep your nails.

2. Choose the right adhesive (tabs or glue).

3. Press each nail firmly for 10-15 seconds.

Q: How long do press-on nails last?
A: With proper application, they can last 1-2 weeks using glue or up to a few days with adhesive tabs.

Q: Can I reuse my nails?
A: Yes! To reuse, remove them carefully and clean off any adhesive.

Shipping & Returns

Q: How long does shipping take?
A: Orders are typically processed within 3-5 business days. Shipping times vary depending on your location.

Q: Do you accept returns or exchanges?
A: Due to the custom nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we’ll make it right!

Additional Questions

Q: Do you offer gift cards?
A: Yes! Gift cards are available and make the perfect present for friends and family.

Q: How can I contact Enchanted Creations?
A: You can reach us through our Contact Us page, email us at support@enchantedcreations.com, or message us on social media.

Thank you for choosing Enchanted Creations! We’re here to help you look and feel your best with gorgeous, hassle-free nails. 💅✨